Terms & Conditions

Welcome to aiguaine (aiguaine.com) and to our services. The following terms and conditions (“These Terms”) constitute a legal agreement between you and aiguaine, binding you on all your actions regarding our website, purchasing goods, and enjoying related services. Please read these Terms carefully before using our services. If you do not agree to any part of these Terms, please do not use our services.

Account Usage Guidelines

You must be at least 18 years old, or register and use an aiguaine account with the consent of your legal guardian. You must provide true and accurate personal information during registration, and update it promptly if your information changes.

You are responsible for the security of your account password and must not lend your account to others. If you discover that your account has been stolen or there is a security risk, you should notify us immediately. We will assist you in taking appropriate measures, but you are solely responsible for any account security issues caused by your own actions.

It is prohibited to use your account for any illegal, irregular, or harmful activities that infringe upon the rights and interests of aiguaine or other users, including but not limited to publishing false information, defrauding others, or spreading viruses. Otherwise, we have the right to suspend or cancel your account and pursue your legal liability.

Order and Transaction Rules

Once you place an order and complete payment on the website, it signifies that you have entered into a purchase agreement with us, and the order becomes officially effective. We will prepare and ship the goods according to the order information. If we are unable to fulfill the order due to reasons such as out-of-stock items or incorrect information, we will promptly notify you and process a refund or negotiate a solution.

The price of the goods is as displayed on the website at the time you place the order. The website may adjust the price of goods due to promotions, inventory, etc. The price of an effective order will not be affected by subsequent price adjustments. If a price display error occurs due to system failure, we reserve the right to cancel the relevant order and will explain the situation to you.

You should accurately fill in your shipping information when placing your order. You will be solely responsible for any delays, losses, or wrong deliveries caused by incorrect information. If you need to modify order information (such as shipping address, contact information, etc.), you should contact customer service before the order is shipped. Modifications cannot be made after shipment.

The payment method is subject to the website's supported methods. You must complete payment within the specified time after placing the order. Orders that are not paid within the deadline will be automatically cancelled. If any problems occur during the payment process, please contact customer service for assistance.

Product Description and Limitation of Liability

We will accurately describe the product name, specifications, material, price, and other information on the product details page. However, due to factors such as shooting light and monitor differences, there may be slight color differences between the actual product and the image. This is not considered a quality issue.

The quality of our products meets relevant standards. However, if you find any quality problems after receiving the product, you should apply for after-sales service according to the "Return Policy" of this website. We will bear the corresponding legal responsibility.

We are not responsible for damage caused by improper use or storage during the product's use, or for product problems caused by force majeure (such as natural disasters, traffic interruptions, etc.).

Intellectual Property Statement

All content on the aiguaine website, including but not limited to text, images, logos, trademarks, and product designs, is protected by relevant intellectual property laws and regulations. The intellectual property rights belong to aiguaine or the relevant rights holders. Without our or the relevant rights holders' written permission, you may not copy, disseminate, modify, or use the above content without authorization; otherwise, we will pursue your intellectual property infringement liability.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.