Contact Us

Whether you have product inquiries, order questions, after-sales needs, or any suggestions for aiguaine, please feel free to contact us through the following methods. Our customer service team will respond promptly during working days from 9:00 AM to 6:00 PM, doing our best to resolve your issues and provide you with a satisfactory answer.

- Customer Service Email: service@aiguaine.com (Recommended; clearly describe your problem and attach your order information. We will reply within 24 hours.)

- Quick Order Inquiry Channel: After logging into the website, go to "My Orders," select the corresponding order, and click "Contact Customer Service" to directly link your order information and improve communication efficiency.

- Feedback: If you have any suggestions for improving our products, services, or website, you can also send them to our customer service email address with the subject line "Feedback." We will carefully read every suggestion and continuously optimize the user experience.

Friendly Reminder: To resolve your issues more quickly, please provide your order number, product name, problem description, and relevant images (if any) during communication. Thank you for your cooperation and understanding.